MyUI+ users will see the new Claim Status Tracker when they login to MyUI+. Users can now check the status of their claim(s), see pending issues and complete required action items in the Claim Status Tracker.

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MyUI Employer+

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MyUI Employer+ is here! Get started below.
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Employers

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Resources

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Your resource hub for how-to guides,
user guides, FAQs, and more.

Important Information & Updates

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System Outage Scheduled April 12th & 13th

MyUI Employer+ will be inaccessible to employers and TPA users beginning at 10:00PM (MST) on Friday, April 12th, due to scheduled system maintenance. Users may login again Sunday, April 14th.

Non-Electronic Communications Waiver Clarification

Non-electronic communications waivers allow employers and TPAs to submit paper wage reports by mail only. All other requests and correspondences from the Division are still delivered electronically, regardless of an account’s waiver status. Employers and TPAs who would like to receive all Division requests and correspondence by mail must login to MyUI Employer+ and change their preferred delivery status to USPS. Note: Employers and TPAs participating in SIDES can only view electronic correspondence in MyUI Employer+. SIDES users must complete Division requests using the appropriate SIDES exchanges.

Visit the How To Apply for a Non-Electronic Communications Waiver page for more information.

Annual Seasonal Report Deadline Extension

Seasonal employers are required to file their Annual Seasonal Report by the last day of February each year in order to maintain their status. Annual reminders to file seasonal reports were not sent in December 2023 due to a system error that occurred during the transition to the new MyUI Employer+ system. Please note that the deadline to file Annual Seasonal Reports has been extended until April 15, 2024.

Additionally, you may notice some seasonal data may appear out of alignment with your previously reported information, or have gaps. Please submit your Annual Seasonal Report in MyUI Employer+ to correct your data.

Q1 2024 Premiums and Wage Reports Deadline April 30th

Q1 2024 premiums and wage file reports must be submitted Tuesday, April 30th to avoid possible penalties and interest.

Things to remember for the Q1 filing deadline:
  • Premium reports are no longer required. Instead, employer premiums are calculated in the system automatically based on submitted wage reports.
  • Paper wage filings are only accepted from employers with a valid non-electronic communications waiver.
  • Users will be prompted by the system to make an online premium payment after their quarterly wage file has been submitted. Paper check payments are also accepted when mailed with the required paper check payment voucher.

Visit the MyUI Employer+ Resources page for more information on submitting wage reports, premium payments, payment vouchers, and more!

Wage Filing and Reporting Updates

The “Copy from Previous Quarter” wage filing option text has been updated in MyUI Employer+ to clarify that Social Security Number (SSN) data is copied from the previously submitted quarter.

The “Employment Month'' assistive text has also been updated to clarify the required fields for wage submissions. Employers must indicate if an employee was paid during the payroll period which includes the 12th of each month. If an employee was employed in the payroll period based on the definition, select “Y”. If there is no employment for an employee in the payroll period based on the definition, select “N”.

System Upgrades for All Users

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  • Updated benefits correspondences - All benefits correspondences sent to employers will now include:
    • Claimant name
    • Last 4 of claimant's SSN
    • Claimant ID (CID)
    • Issue ID
  • Waived Premiums - Premiums less than $5.00 are waived in MyUI Employer+. Although premiums less than $5.00 will not be charged, employers will still notice the waived premiums included in Premiums Paid calculations and their excess balance.
  • New User Account Email Requirements - When creating a new user account, the email must be unique and cannot exist in the same employer (or agent) user type. If an existing email is entered an error message will display.
     

Updates for TPAs

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  • Payment Search: TPAs can now search payments by Employer Account Number (EAN). 
  • Data Cleanup: Old TPA IDs have been removed from the system. 
  • Missing Rates: Accounts missing rates because of liability dates moved back to previous years now have their rates added.
  • TPA Error Files Screen: The “Number of Records” column on the TPA Error Files screen now displays the correct number of records.
  • Duplicate Error Files: The TPA Error Files screen no longer creates duplicate error files.
  • Account Status: Employer accounts in “Pending” or “Canceled” status that should be active are now in “Active” status.
     

MyUI Employer+ Online Portal

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Employers and TPAs are no longer required to file separate premium and wage reports with their premium payments. Instead, premiums are calculated automatically in MyUI Employer+ based on the employer’s submitted wages.
 

MyUI Employer+ users can:

  • Pay electronically with EFT payment options

  • Pay voluntary premium payments, leasing company certification fees, and reimbursable employer securities electronically.

  • Search and view employer payment history.

  • Save banking information in the employer account for streamlined future payments.

Employers and TPAs can submit wage detail reports with multiple file upload options. Wage reports automatically trigger updates to qualification information on the employer account (if applicable).

 

MyUI Employer+ users can:

  • Submit delimited, ICESA, ESW2, XML, and zero (delimited) wage file formats.

  • Copy and submit wage detail information from the previous quarter.

  • Adjust submitted wage reports electronically.

  • Search and view previous wage reports.

  • Assign multiple contact to receive automatic correspondence and reminders.

Users can view and maintain the employer’s UI account information inside MyUI Employer+. The Employer Inbox sends automated messages, reminders, and other correspondences based on recent events and triggers in the account. There are multiple search option to find different pieces of information (documents, reports, benefits charges, etc.).
 

MyUI Employer+ users can:

  • Manage employer accounts with less reliance on UI staff.

  • View and initiate information changes on the Employer Home page.

  • Send and receive electronic correspondences instead of paper forms.

    • A valid non-electronic communications waiver is required to submit paper forms.

  • Respond to UI Division requests more timely online.

  • Search and view employer account information in one system.

MyUI Employer+ offers a new way to request help from UI staff. The built-in “Contact Us” feature allows account mangers to send inquires directly to the appropriate UI Staff.
 

MyUI Employer+ users can:

  • Upload documentation to UI staff.

  • Submit urgent customer service requests.

Employer users can add and manage TPA and payroll service provider relationships inside MyUI Employer+. TPAs must register for a TPA account in MyUI Employer+ and be assigned to an employer account in order to conduct business on behalf of the employer.
 

More on Employer/TPA relationships:

  • Form UTIL-18 (Power of Attorney) are no longer accepted to establish employer/TPA relationships.

  • Employers and TPAs must manage separate account, with separate login credentials, to ensure account ownership integrity.

  • TPAs and payroll service providers can be assigned any combination of roles to manage an employer account.

TPAs can use the same self-service features employers use to manage client accounts. MyUI Employer+ also offers additional features for TPA account managers to make servicing multiple client accounts more efficient.
 

TPAs can:

  • Manage all employer client accounts from one TPA account, and assign multiple TPA account managers.

  • Submit bulk payments and wage files for multiple clients at once electronically.

  • View, search, respond to correspondences on behalf of their clients electronically.

  • Access, mange, view client charges, protests, and more inside individual employer accounts.

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Your Feedback Matters!

Your feedback will help us create the best MyUI Employer+ experience possible. The Unemployment Insurance Division is available to assist users with suggestions and issues encountered in the new system. Submit your feedback or request assistance using our request form.

  Submit A Form

Fraud Reporting for Employers

Claims filed using stolen identities is a nationwide problem. If you receive a fact-finding questionnaire requesting information about an identified employee that still works for you, please visit our fraud page for next steps.

  Report Identity Theft for Employers

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