Unemployment News and Alerts

ALERT | 1.22.2021 | 7:30 a.m.
Join the UI Virtual Town Halls today, Friday, January 22 at 11:30 AM (English) and 1:30 PM (Spanish). Click here to live stream the Town Hall or join by phone 833-380-0643.
Únase a los Ayuntamientos Virtuales de UI hoy, viernes 22 de enero a las 11:30 AM (inglés) y 1:30 PM (español). Haga clic aquí para transmitir en vivo el Ayuntamiento o únase por teléfono 833-380-0643.

 

ALERT | 1.19.2021 | 3:00 p.m.
Register for this week's Virtual Town Halls on Friday, January 22, 11:30 AM for English and 1:30 PM for Spanish. Register here >
Registrarse para el Ayuntamiento Virtual este viernes, enero 22, 11:30 AM en inglés y 1:30 PM en español. Registrarse aquí >

 

ALERT | 1.10.2021 | 2:30 p.m.
Some email providers, including but not limited to Yahoo and AOL, are experiencing significant delays in delivering emails from the MyUI+ system for password resets. Unfortunately, this is an email provider issue. If you have not received an expected email message, please check your spam folder over the next few hours. We ask that you not submit multiple requests to reset your password and wait for your email notification.

 

ALERT | 1.10.2021 | 6:00 a.m.
Our new MyUI+ benefits system is now available. Claimants on REGULAR UI only can request payment now. Learn more about MyUI+ >

Our systems have not yet been reprogrammed to address anyone on PUA, PEUC or SEB. After that reprogramming is complete, claimants will be able to request payment for any back weeks owed. We will notify these claimants when the system has been reprogrammed for the latest extensions. Learn more >

 

ALERT | 1.5.2021 | 4:30 p.m.
As we prepare to transition to our new MyUI+ benefits system, our existing systems will be unavailable starting today until Sunday, January 10. This includes MyUI Claimant, the PUA system, the phone line for requesting payment, and Virtual Assistant functions which require claim access. All services are expected to be restored by Sunday, January 10, at which time the new MyUI+ system will be available.

 

ALERT | 1.4.2021 | 9:00 a.m.
To help prepare for our new benefits system, all REGULAR UI claimants were directed to request payment early on January 3rd (regardless of your scheduled payment request date). If you attempted to request a payment on January 3rd and received a warning about early payment requests closing your claim please disregard and continue with your payment request. If you received our email about making a payment request but are NOT on regular UI (Pandemic Unemployment Assistance/Pandemic Emergency Unemployment Compensation) you do not need to take any action. We are not paying PUA/PEUC and will notify you with next steps.

Please check the MyUI+ page for the latest information related to our upcoming launch. 


 

ALERT | 12.28.2020 | 9:00 a.m.
On December 27, 2020, legislation extending and altering several pandemic-related benefit programs was signed into law. CDLE must receive guidance from the U.S. Department of Labor and reprogram our systems before we can fully implement the changes in the bill and begin issuing payments. We will update claimants directly with more information as it becomes available. Learn more >


 

ALERT | 12.21.2020 | 8:00 a.m.
The federal benefit programs introduced by the CARES Act, including Pandemic Unemployment Assistance (PUA) and Pandemic Emergency Unemployment Compensation (PEUC), expire on December 31, 2020. By law, we cannot pay partial weeks, so the last payable week for benefits under these programs is December 26, 2020. We are awaiting Congressional action on the future of these programs and will post updates and email impacted claimants as we know more.

 


ALERT | 12.2.2020 | 8:00 a.m.
The MyUI Claimant application was briefly inaccessible on Monday 11/30 due to technical issues. If you are still having trouble reaching the application, you may need to clear your browser cache, use your browser’s incognito or private mode, flush the DNS cache on your device, or try another device.



ALERT | 11.13.2020 | 3:10 p.m.
Per Governor Polis’ executive order, we will be issuing a one-time stimulus payment of $375 to eligible claimants. You do not need to contact us or take any action in order to receive this payment. We will be directly contacting all eligible claimants. For more information, visit cdle.colorado.gov/Polis-Stimulus-Payment



ALERT | 10.28.2020 | 3:10 p.m.
Per Governor Polis’ executive order, we will be issuing a one-time stimulus payment of $375 to eligible claimants. You do not need to contact us or take any action in order to receive this payment. We will be directly contacting all eligible claimants. For more information, visit cdle.colorado.gov/Polis-Stimulus-Payment



ALERT | 10.22.2020 | 7:30 a.m.
Unemployment self-service applications will not be available on 10/22 between 6:00 and 8:00 p.m.

Unemployment Insurance self-service applications for regular unemployment claims, including online payment request, File a Claim, MyUI Employer, MyUI Claimant, the Payment Method selection application, Virtual Assistant, and the telephone interactive voice response service will not be available on October 22 between 6:00 and 8:00 p.m. Customers will not have the option to get updates, view accounts, or request or make payments during this outage. Thank you for your patience as we improve our systems in order to better serve you.

 

ALERT | 10.8.2020 | 1:30 p.m.
The deadline to certify for Lost Wages Assistance (LWA) benefits has been extended to midnight on Saturday, October 24. To certify, just click the Virtual Assistant below and type, “Lost Wages.” Learn More About LWA >


ALERT | 10.8.2020 | 10:00 a.m.
The Lost Wages Assistance (LWA) certification function within the Virtual Assistant is now available. Just click the Virtual Assistant below and type, “Lost Wages.
Learn More About LWA >

 

ALERT | 10.5.2020 | 3:00 p.m.
Due to the Mother Cabrini Day state holiday on Monday, October 5 and the Columbus Day federal holiday on Monday, October 12, unemployment benefit payments will be delayed. Benefit payments normally issued on Monday and Tuesday will each be delayed by 1-2 days depending on your method of payment.



ALERT | 10.2.2020 | 8:00 a.m.
The Lost Wages Assistance (LWA) certification function within the Virtual Assistant is now available. Just click the Virtual Assistant below and type, “Lost Wages.
Learn More About LWA >



ALERT | 10.1.2020 | 7:00 a.m.
Unemployment self-service applications will not be available on 10/01 between 6:00 and 8:00 p.m.
Unemployment Insurance self-service applications for regular unemployment claims, including online payment request, File a Claim, MyUI Employer, MyUI Claimant, the Payment Method selection application, and the telephone interactive voice response service will not be available on October 1 between 6:00 and 8:00 p.m. Customers will not have the option to view accounts or request or make payments during this outage. Thank you for your patience as we improve our systems in order to better serve you.

 

ALERT | 9.17.2020 | 11:45 a.m.
The Lost Wages Assistance (LWA) certification function within the Virtual Assistant is now available. Just click the Virtual Assistant below and type, “Lost Wages.
Learn More About LWA >



ALERT | 9.16.2020 | 2:15 p.m
The Lost Wages Assistance certification functionality is currently unavailable as we work to address intermittent service outages. We are working to resolve this issue as quickly as possible and expect functionality to be restored later today. We apologize for the inconvenience.

 

ALERT | 9.15.2020
Due to technical difficulties, all Virtual Assistant functionality will be unavailable for approximately 30 minutes from 3:45 to 4:15 PM. We apologize for this inconvenience and are working to restore all services as quickly as possible. Please try again after 4:15 PM.

 

ALERT | 9.15.2020
Due to high demand, we are currently experiencing some technical issues with our Virtual Assistant. We are actively working to resolve these issues. If you experience problems, please try again later in the day. It is not necessary to schedule a callback due to these issues.
 

ALERT | 9.14.2020
To begin the certification for Lost Wages Assistance (LWA) benefits, click the Virtual Assistant at the bottom of the page and type “LWA.” For more info, click here.


ALERT | 7.1.2020
Our Virtual Assistant at the bottom of the page has been upgraded. You can now type “claim status” to check on the status of your claim, “reset PIN” to reset your unemployment PIN, or “cancel callback” to cancel your scheduled callback. Find more tips here.


ALERT | 8.17.2020
CDLE is in the process of reprogramming systems to include the Lost Wages Assistance benefits announced by President Trump on August 8. No action on your part is necessary at this time. We will contact claimants directly with more information when these benefits become available in mid to late September. These payments will be retroactive to the week beginning July 26th. For more information, see our FAQs.


ALERT | 8.14.2020
New work-search requirements are in place. You are now required to complete work-search activities every week to be paid benefits unless you are job attached and expect to return to your regular schedule by July 5. View the new work-search requirements here.