MyUI+ users will see the new Claim Status Tracker when they login to MyUI+. Users can now check the status of their claim(s), see pending issues and complete required action items in the Claim Status Tracker.

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Registering a New TPA Account

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To ensure your TPA and assigned client account information is kept private and secure, all users are required to register for individual accounts. TPA account administrators will create the main TPA account, then invite users to register, access, and manage the account. This is an added layer of security in MyUI Employer+ designed to protect the data submitted and displayed in the application.

The person completing the registration process for your MyUI Employer+ account must be the primary account administrator. TPA account administrators will have access to all information available in the account, including employer client account information. Account administrators can view information, make changes, complete transactions, and enable access to other users of the account, each with a unique login and user account.

The account administrator registering for the TPA account should be trusted to handle sensitive and confidential information.

Once the TPA administrator user login has been created, the TPA account registration process can begin. Login to the TPA administrator account to begin. 

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  1. Enter the required information in the fields provided to register your TPA.

In the last dropdown field, “Organization Type”, the following Organization Types are included:

  • Employer Representative - An employer’s representative has the authority to issue employer’s instructions and otherwise to act on the employer’s behalf under this agreement to the extent so notified.
  • Fiscal Intermediary - A fiscal intermediary manages funds, makes payments, and accounts for expenditures made on behalf of the consumer as directed by the consumer, family, or circle of support. 
  • Other
  • Professional Employer Organization (PEO) - A professional employer organization is an employing unit that contracts with an Employer to supply workers to perform services for that Employer. 

The Organization Type tooltip states: 
Fiscal Intermediary: A fiscal intermediary manages funds, makes payments, and accounts for expenditures made on behalf of the consumer as directed by the consumer, family, or circle of support. The fiscal intermediary is not a direct service provider, but handles the business end of securing services and supports. A fiscal intermediary can be a nonprofit agency, a payroll service, an individual, or any organization that the individual, family, or circle of support selects. A fiscal intermediary must be able to provide payroll services, bill payments, benefit administration, contract negotiation, rate setting functions, and record keeping services  

Professional Employer Organization: A professional employer organization is an employing unit that contracts with an Employer to supply workers to perform services for that Employer. Professional employer organization is also referred to as an employee leasing company. The term employee leasing company does not include private employment agencies that provide workers to Employers on a temporary help basis or entities such as a driver-leasing company.

  1. Enter the required user information in the fields provided.
  2. Enter the Federal Employer Identification Number (FEIN)
  3. If you are also registered as a CO employer with the Unemployment Insurance Division, please enter your Employer Account Number (EAN)Note: The EAN field is not required to register your TPA account. Additionally, if you do enter an EAN it will not link any information or cause any issues with your TPA account.
  4. Click ‘Next’ to continue.
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The information you provided is displayed on the next screen. 

  1. Review the information and click ‘Submit’
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Once your TPA account has been registered you will be assigned a TPA ID. You will need to provide your TPA ID to your employer clients in order for them to assign you to their employer accounts. 

Click ‘Login’ to access your TPA account, view existing account information, and add additional users.