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Contact the Division of Workers’ Compensation

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Check out the DOWC Updates page for ongoing updates from the Colorado Division of Workers' Compensation.

Scam Alert: Scam Targeting Colorado Workers

The Colorado Division of Workers’ Compensation (DOWC) is aware of a scam targeting Colorado workers, in which individuals falsely claim to represent the DOWC or the courts. In these scams, workers are contacted, sometimes by phone, email, or video calls, and told they must pay money to receive workers’ compensation benefits or to settle their claims. These communications may appear official and may falsely identify the caller as a judge, attorney, or government representative. What you should know:

  • The DOWC and insurance carriers do not ask for payment to release workers’ compensation benefits. Never pay money up front for benefits or settlements.
  • The DOWC will never ask for payment via gift cards, wire transfers, or cryptocurrency. Be skeptical of any requests for payment and call 303-318-8700 before sending any form of payment.
  • Official communications from the DOWC will not pressure you to act or pay immediately.

If you are unsure whether a communication is legitimate, do not send money or personal information. Verify before you act. Our Customer Service team can help verify the status of a workers’ compensation claim and provide guidance:

Report Suspected Scams:

If you believe a scammer has contacted you, please report it to the DOWC as soon as possible. Additionally, if you believe a scammer has contacted you:

  • Report the incident to local law enforcement
  • Report any scams, fraud, or suspicious business activity to the Colorado Attorney General’s Office by calling 1-800-222-4444 (fraud line)
  • File a Complaint Online at https://stopfraudcolorado.gov
  • Preserve emails, voicemails, texts, and payment requests as evidence
     

Early reporting helps others from becoming victims.

Contact Customer Service

Division of Workers' Compensation
707 17th Street, Suite 2300
Denver, CO 80202
303-318-8700
1-888-390-7936 (Toll-Free)
Email customer service at cdle_wccustomer_service@state.co.us


Division of Workers' Compensation Email Addresses & Web Pages

UnitEmail AddressWeb Page
Claimscdle_dowc_claims@state.co.usInsurers
Coverage Enforcementcdle_dowc_coverage@state.co.usEmployers
Customer Servicecdle_wccustomer_service@state.co.usNone
Data Management (Admissions) cdle_dowc_filings@state.co.usNone
Data Management (Other filings)cdle_workers_compensation@state.co.usNone
DIME Unitcdle_IMEUnit@state.co.usDIME Unit
Director's Officecdle_workers_compensation@state.co.usNone
Document Entrycdle_workers_compensation@state.co.usNone
Education & Outreachcdle_dowc_communications@state.co.usNone
Electronic Data Interchange (EDI)cdle_workers_compensation@state.co.usOnline Filing of First Reports
Fee Schedulechristy.culkin@state.co.usFee Schedule
Medical Dispute Resolutioncdle_medicalpolicy@state.co.usUtilization Standards & Medical Billing Disputes
Medical Records Unitcdle_dime_mru@state.co.usMedical Records for DIME
Medical Utilization Reviewcdle_dowc_mur@state.co.usMedical Utilization Review - Rule 10
Prehearing & Settlement Conference Unitcdle_dowc_prehearings@state.co.usPrehearings & Settlement Conferences
Premium Cost Containmentdianne.schumacher@state.co.usSafety & Loss Control
Provider Educationcdle_dowc_provider_education@state.co.usProvider Education
Provider Relationscdle_dowc_provider_relations@state.co.usProvider Relations
Recordscdle_workers_compensation@state.co.usNone
Revenue Assessmentcdle_revenueassess_dowc@state.co.usSurcharge Collection
Self-Insurancejulie.yakes@state.co.usSelf-Insurance
Special Fundscdle_dowc_specialfundsunit@state.co.usNone

Need to File Documents?

Please send the following to cdle_dowc_filings@state.co.us:

  • General Admissions (WC 2)
  • Final Admissions (WC 4)
  • Petitions to Modify, Terminate, or Suspend (WC 54)
  • Request for Lump Sum Payment (WC 62)
  • *Motions to Close (WC 192) will be accepted only if you are able to provide email addresses for all parties, including the claimant, regardless of representation.*

The email should include:

  • Only one document
    • For example, FA with attachments, GA with Support for Return to Work
    • Do not attach multiple attachments
  • The subject line should include in this order:
    • WC#, Claimant first and last name, the type of document (FA, GA, Petition, Req for LS, MTC)
  • The Certificate of Service will be the date it was emailed to the Division of Workers' Compensation

We will not be requiring a hard copy to be submitted once you have access to regular mail, as previously instructed.

Please send the following to cdle_workers_compensation@state.co.us:

  • Entry of Appearances (WC 6)
  • Worker's Claim for Compensation (WC 15)
  • Objections (WC 4 and WC 54)
  • Address changes (Claimant and Attorney)

To avoid delays and penalties, it's crucial to submit your filings to the correct place.

View the DOWC Forms Page