File a Claim


ALERT | 11.16.23 | 11:00 a.m.
Notice of Redetermination emails - You may have received a Notice of Redetermination from the Unemployment Insurance Division. This notice was sent to alert you that we have confirmed there was a fraudulent claim filed in your name or using your personal information. If you already know you were a victim of fraud, please disregard this notice. There is no further action for you to take at this time.

ALERTA | 11.16.23 | 11:00 a.m.

Correos electrónicos de notificación de redeterminación - Es posible que haya recibido una notificación de redeterminación de la División de Seguros de Desempleo. Este aviso se ha enviado para avisarle de que hemos confirmado que se ha presentado una reclamación fraudulenta en su nombre o utilizando sus datos personales. Si ya sabe que ha sido víctima de un fraude, haga caso omiso de esta notificación. No tiene que hacer nada más en este momento. Le enviaremos información de seguimiento en breve. Aprende mas >>


File a Claim

If you received $2,500 or more in wages on a W-2 from any employer where taxes were withheld during the last 18 months, you are likely eligible to file a claim for unemployment benefits.

Before you file a claim, gather your income-related information, such as pay stubs. Be prepared to provide information about work you have performed in the last 18 months, including the name and address of the business, dates you worked, and rate of pay. When you are ready to file a claim, go to MyUI+.

Start a Claim

Manage Your Claim

If you have filed a claim in the state of Colorado since 2015, you're still considered a returning claimant. You will need to complete your registration using the email address you provided to us.

Log Into MyUI+


Unable to File a Claim?

If you attempt to file a new claim in the MyUI+ application but the system advises you that there is already an account on file using your information, and you haven’t filed a claim within the past five years, a fraudster may have used your information to create a fraudulent claim for unemployment benefits.

If you are unable to file a new claim in MyUI+, please contact our customer support center at 303-318-9000 or toll-free at 1-800-388-5515.

Contact Us

Verify Your Identity for Your Unemployment Claim

Any time you start an unemployment claim, reopen a claim, or need to make certain changes to your claim info, we will ask you to verify your identity. You may be asked to verify your identity multiple times, depending on your claim. Please complete each identity verification request we send you and do it as soon as possible to keep your claim moving. There are a number of ways we may ask you to verify your identity:

  • You may be asked to answer some questions within the MyUI+ application.
  • You may be asked to complete the TrueID process, where you will have to upload a picture of your ID and take a selfie. 
  • You may be asked to go to a United States Postal Service location to verify your identity in person.

Here are some tips for completing the TrueID and the USPS in-person identity verification processes (coming December 1st):

TrueID optionUnited States Post Office In-person Option