File a Claim
If you received $2,500 or more in wages on a W-2 from any employer where taxes were withheld during the last 18 months, you are likely eligible to file a claim for unemployment benefits.
Before you file a claim, gather your income-related information, such as pay stubs. Be prepared to provide information about work you have performed in the last 18 months, including the name and address of the business, dates you worked, and rate of pay. When you are ready to file a claim, go to MyUI+.
Manage Your Claim
If you have filed a claim in the state of Colorado since 2015, you're still considered a returning claimant. You will need to complete your registration using the email address you provided to us.
Unable to File a Claim?
If you attempt to file a new claim in the MyUI+ application but the system advises you that there is already an account on file using your information, and you haven’t filed a claim within the past five years, a fraudster may have used your information to create a fraudulent claim for unemployment benefits.
If you are unable to file a new claim in MyUI+, please contact our customer support center at 303-318-9000 or toll-free at 1-800-388-5515.
Verify Your Identity for Your Unemployment Claim
Any time you start an unemployment claim, reopen a claim, or need to make certain changes to your claim info, we will ask you to verify your identity. You may be asked to verify your identity multiple times, depending on your claim. Please complete each identity verification request we send you and do it as soon as possible to keep your claim moving. There are a number of ways we may ask you to verify your identity:
- You may be asked to answer some questions within the MyUI+ application.
- You may be asked to complete the TrueID process, where you will have to upload a picture of your ID and take a selfie.
- You may be asked to go to a United States Postal Service location to verify your identity in person.
Here are some tips for completing the TrueID and the USPS in-person identity verification processes: