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MyUI Employer+

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ALERT | 2.12.24

Notices of missing wage reports have been sent. Some employers may have received multiple notices in error, however, these notices are valid. Please file your report if you received a notice of missing wage report.

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user guides, FAQs, and more.

Important Information & Updates

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Required: Update Your Monthly Employment Counts

TPAs and employers are required to report a count of all employees (full-time and part-time) who worked during or received pay for the pay period that includes the 12th day of the month. Quarterly wage reports must indicate whether the person was employed on the 12th of each month by responding “yes” or “no” for each employee for each month of the quarter.

Submitting a quarterly wage report without a count of all covered employees will result in a “fatal” error and the report will not be accepted. See How to Submit a Wage Report for downloadable sample files containing monthly employment information.

Adequate Responses Required for Division Requests

The Division is now issuing determinations based on the adequacy of information provided by employers in response to UI Division requests. UI Division requests include fact-finding questionnaires, additional separation and wage information, and more. An adequate response means the information provided by the employer for a Division request is sufficient to support a determination on the issue (RCES 7.4.2.2). 

Failure to provide adequate responses can result in improper payments and result in additional charges assessed to an employer’s account. According to state statute (CRS 8-79-102 (5)(A)), the Division will charge an employer’s account for improper payments if:

  • The payment was made because the employer (or agent) was at fault for failing to respond on time or adequately to the Division request.
  • The employer (or agent) has established a pattern of failing to respond timely or adequately to Division requests.

New Features in MyUI Employer+

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Employers and TPAs will no longer be required to file separate premium and wage reports with their premium payments. Instead, premiums will be calculated automatically based on submitted wages and paid directly in the employer’s MyUI Employer+ account.

  • Automatically calculated premiums.

  • Electronic payments via EFT.

    • Non-electronic waiver required to submit paper check payments and paper wage reports.

  • Pay voluntary premium payments, leasing company certification fees, and reimbursable employer securities electronically. 

  • Search and view employer payment history.

  • Save banking information in the employer account for streamlined future payments.

Employers and TPAs will be able to upload wage reports with multiple file upload options. Wage reports will also automatically trigger updates to qualification information on the employer account (if applicable).

  • Files can be delimited, ICESA, ESW2, or XML format.

  • Select & upload the same wage information from the previous quarter.

  • Make wage adjustments inside the employer account.

  • Search and view previous wage reports.

  • Assign multiple contacts to receive automatic correspondence and reminders.

Users will view and maintain employer account information inside MyUI Employer+. The new employer inbox will send automated messages, reminders and other correspondence based on recent events and triggers in the account. There will also be multiple search options to find different pieces of information (documents, reports, benefits charges, etc.).

  • Self-service account management, with less reliance on UI staff.

  • View and initiate information changes on the employer homepage. 

  • Automated electronic correspondences instead of paper forms. 

  • Respond to fact-finding requests instantly. 

  • One system to search and view employer account information.

MyUI Employer+ will offer a new way to request help from UI staff. The Built-in Contact Us feature allows account managers to send inquiries to UI staff.

  • Electronic customer service requests to reduce phone call holding and transfer times. 

  • Inquiries automatically routed to proper department staff. 

  • Upload documentation for UI staff review.

  • Submit urgent customer service requests.

Employers will view, maintain, and specify TPA relationships inside their My UI Employer+ account.  Users have more independent capabilities and options to manage relationships and individual profiles. TPAs will register with their own profile to conduct actions on behalf of their employers without owning the Employer Account, and can administer multiple client accounts from their profile.

  • Form UTIL-18 Power of Attorney no longer required to update TPA roles and relationships.

  • Separate logins for employers and TPAs to ensure account ownership integrity. 

  • TPAs can be assigned any combination of roles to conduct business for employers.

  • New Employer/TPA relationships.

TPAs must register for their own MyUI Employer+ account before clients can link their employer account to their respective TPA. TPAs and their clients will manage roles and relationships inside the system. While TPAs will have the same features employers use, the new system also brings TPA-specific tools including:

  • One account login to manage all client accounts 

  • Bulk payments for multiple clients at once

  • Streamlined file uploading

  • Automated correspondences

  • Access, manage, view client charges, protests, and more

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Your Feedback Matters!

Your feedback will help us create the best MyUI Employer+ experience possible. The Unemployment Insurance Division is available to assist users with suggestions and issues encountered in the new system. Submit your feedback or request assistance using our request form.

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Fraud Reporting for Employers

Claims filed using stolen identities is a nationwide problem. If you receive a fact-finding questionnaire requesting information about an identified employee that still works for you, please visit our fraud page for next steps.

  Report Identity Theft for Employers

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