MyUI Employer+

Employers and TPAs will no longer be required to file separate premium and wage reports with their premium payments. Instead, premiums will be calculated automatically based on submitted wages and paid directly in the employer’s MyUI Employer+ account.

• Automatically calculated premiums.

• Electronic payments via EFT.

  • Non-electronic waiver required to submit paper check payments and paper wage reports.

• Pay voluntary premium payments, leasing company certification fees, and reimbursable employer securities electronically. 

• Search and view employer payment history.

• Save banking information in the employer account for streamlined future payments.

Employers and TPAs will be able to upload wage reports with multiple file upload options. Wage reports will also automatically trigger updates to qualification information on the employer account (if applicable).

• Files can be delimited, ICESA, ESW2, or XML format.

• Select & upload the same wage information from the previous quarter.

• Make wage adjustments inside the employer account.

• Search and view previous wage reports.

• Assign multiple contacts to receive automatic correspondence and reminders.

Users will view and maintain employer account information inside MyUI Employer+. The new employer inbox will send automated messages, reminders and other correspondence based on recent events and triggers in the account. There will also be multiple search options to find different pieces of information (documents, reports, benefits charges, etc.).

• Self-service account management, with less reliance on UI staff.

• View and initiate information changes on the employer homepage. 

• Automated electronic correspondences instead of paper forms. 

• Respond to fact-finding requests instantly. 

• One system to search and view employer account information.

MyUI Employer+ will offer a new way to request help from UI staff. The Built-in Contact Us feature allows account managers to send inquiries to UI staff.

• Electronic customer service requests to reduce phone call holding and transfer times. 

• Inquiries automatically routed to proper department staff. 

• Upload documentation for UI staff review.

• Submit urgent customer service requests.

Employers will view, maintain, and specify TPA relationships inside their My UI Employer+ account.  Users have more independent capabilities and options to manage relationships and individual profiles. TPAs will register with their own profile to conduct actions on behalf of their employers without owning the Employer Account, and can administer multiple client accounts from their profile.

• Form UTIL-18 Power of Attorney no longer required to update TPA roles and relationships.

• Separate logins for employers and TPAs to ensure account ownership integrity. 

• TPAs can be assigned any combination of roles to conduct business for employers.

• New Employer/TPA relationships.

TPAs must register for their own MyUI Employer+ account before clients can link their employer account to their respective TPA. TPAs and their clients will manage roles and relationships inside the system. While TPAs will have the same features employers use, the new system also brings TPA-specific tools including:

• One account login to manage all client accounts 

• Bulk payments for multiple clients at once

• Streamlined file uploading

• Automated correspondences

• Access, manage, view client charges, protests, and more