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MyUI Employer+

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MyUI Employer+ is here! Get started below.
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ALERT | 12.4.23 | 8:00 a.m.

 

MyUI Employer+ will be down for regular maintenance starting on Saturday, December 9th at 6:00 p.m. Users will be able to access the system around 8:00 a.m. on Sunday, December 10th.

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Employers

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Your resource hub for how-to guides,
user guides, FAQs, and more.

Attention CO Employers & Third Party Administrators

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Important Dates & Information

ATTENTION CO EMPLOYERS

  • REMINDER: If you have not received any activation information, please contact Employer Services at 303-318-9100 to request your activation code.

  • Employer Account Activation Information. CDLE has now sent all employer account activation information via email or USPS. Activation code and link expiration dates have been extended to November 30, 2023. If you do not receive any activation information, you may request your activation code from Employer Services at 303-318-9100. You will need your EAN, FEIN, and Q2 2023 wage report to request your activation code.

  • Timeliness of Fact-Finding responses: If you are not able to respond to fact-finding requests in a timely manner due to receipt of an employer’s activation code, you may receive a Loss of Protest (LOP) Notification. However, we are granting grace periods for fact-finding responses with good cause during this time. If you receive an LOP during this time, you should then receive a nullification notice of that LOP. If you do not receive a nullification of your LOP by October 31st, please log into MyUI Employer+ and appeal the LOP decision.

TPAs and Employers with TPAs / CPAs / Service Providers

The one-time activation of your new MyUI Employer+ account is critical for employers and third-party administrators (TPAs) to establish roles and permissions in the new system. Regardless if you manage your current UI account or not, your TPA or payroll service provider cannot complete the MyUI Employer+ activation process for you. Because TPAs and Employers will be required to have separate MyUI Employer+ accounts, establishing roles and permissions in the new system will ensure you, your third-party administrator, or payroll service provider can continue conducting business on your behalf with the UI Division.

New Features in MyUI Employer+

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Employers and TPAs will no longer be required to file separate premium and wage reports with their premium payments. Instead, premiums will be calculated automatically based on submitted wages and paid directly in the employer’s MyUI Employer+ account.

  • Automatically calculated premiums.

  • Electronic payments via EFT.

    • Non-electronic waiver required to submit paper check payments and paper wage reports.

  • Pay voluntary premium payments, leasing company certification fees, and reimbursable employer securities electronically. 

  • Search and view employer payment history.

  • Save banking information in the employer account for streamlined future payments.

Employers and TPAs will be able to upload wage reports with multiple file upload options. Wage reports will also automatically trigger updates to qualification information on the employer account (if applicable).

  • Files can be delimited, ICESA, ESW2, or XML format.

  • Select & upload the same wage information from the previous quarter.

  • Make wage adjustments inside the employer account.

  • Search and view previous wage reports.

  • Assign multiple contacts to receive automatic correspondence and reminders.

Users will view and maintain employer account information inside MyUI Employer+. The new employer inbox will send automated messages, reminders and other correspondence based on recent events and triggers in the account. There will also be multiple search options to find different pieces of information (documents, reports, benefits charges, etc.).

  • Self-service account management, with less reliance on UI staff.

  • View and initiate information changes on the employer homepage. 

  • Automated electronic correspondences instead of paper forms. 

  • Respond to fact-finding requests instantly. 

  • One system to search and view employer account information.

MyUI Employer+ will offer a new way to request help from UI staff. The Built-in Contact Us feature allows account managers to send inquiries to UI staff.

  • Electronic customer service requests to reduce phone call holding and transfer times. 

  • Inquiries automatically routed to proper department staff. 

  • Upload documentation for UI staff review.

  • Submit urgent customer service requests.

Employers will view, maintain, and specify TPA relationships inside their My UI Employer+ account.  Users have more independent capabilities and options to manage relationships and individual profiles. TPAs will register with their own profile to conduct actions on behalf of their employers without owning the Employer Account, and can administer multiple client accounts from their profile.

  • Form UTIL-18 Power of Attorney no longer required to update TPA roles and relationships.

  • Separate logins for employers and TPAs to ensure account ownership integrity. 

  • TPAs can be assigned any combination of roles to conduct business for employers.

  • New Employer/TPA relationships.

TPAs must register for their own MyUI Employer+ account before clients can link their employer account to their respective TPA. TPAs and their clients will manage roles and relationships inside the system. While TPAs will have the same features employers use, the new system also brings TPA-specific tools including:

  • One account login to manage all client accounts 

  • Bulk payments for multiple clients at once

  • Streamlined file uploading

  • Automated correspondences

  • Access, manage, view client charges, protests, and more

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Your Feedback Matters!

Your feedback will help us create the best MyUI Employer+ experience possible. The Unemployment Insurance Division is available to assist users with suggestions and issues encountered in the new system. Submit your feedback or request assistance using our request form.

  Submit A Form

Fraud Reporting for Employers

Claims filed using stolen identities is a nationwide problem. If you receive a fact-finding questionnaire requesting information about an identified employee that still works for you, please visit our fraud page for next steps.

  Report Identity Theft for Employers

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