Employers
TPAs
Important Information & Updates
Q4 2024 filing deadline Jan 31, 2025
Quarterly wage detail reports, monthly employment data, and premium payments for October, November and December 2024 are due Friday, January 31, 2025. Wage detail information submitted by employers provides crucial information that helps maintain the integrity of UI benefit payments and the accurate calculation of employer premium rates. The Division of Labor Market Information (LMI) also relies on wage detail information for federally mandated reports about the state of Colorado's workforce and economy.
Tips to help complete your required quarterly reports:
- Update your correspondence preferences - The Division is working towards enacting an electronic communications requirement for all benefits-related correspondence beginning in 2025. Please visit the Electronic Communications Requirements page for more information on the new requirement.
- Use the “Copy from Previous Quarter” option to expedite the wage filing process. Once the previous quarter's information is copied, you'll be able to edit the file in the system as needed before submitting. If you are filing for the first time, use the file templates linked in the “File Upload” option, or enter the information using the “Manual Entry” option.
- Make sure all your wage information is true and accurate, and address all errors before submitting your report. Missing or inaccurate information can lead to penalties and interest charges being applied to your account.
- Correct any mistakes! You can adjust a wage report to add, remove, or correct previously submitted information in just a few clicks.
- Don't forget to include your monthly employee data. You'll be asked to indicate with a "1" or "Yes" (or "0" or "No") if an employee was employed on the twelfth (12) day of each month of the quarter.
- Catch up on missing wage information. Look for any missing wage reports you may have listed on your Employer Home page in MyUI Employer+. The system requires users to submit any missing wage information before they can submit a filing for the reporting period.
- Remember: quarterly wage reports and adjustments must be submitted inside MyUI Employer+. Paper wage reports submitted by mail are only accepted from employers with a valid non-electronic communications waiver.
- Submit a Contact Us request if you're experiencing an issue with your account. Contact Us requests are sent directly to related Division staff to get you the help you need faster.
- Find resources to help you - The Division has a wealth of resources specifically for employers quarterly wage detail information. Visit the MyUI Employer+ Resources page for How-Tos, User Guides, and more to help you.
Investigations & Criminal Enforcement Unit Requests
Employers may receive a request for employment documents in writing from the Division’s Investigations & Criminal Enforcement Unit (ICE). These requests are time sensitive and employer participation is required (CESA 8-72-107).
The ICE Unit is a specialized unit that exists to combat fraud, waste, and abuse of the unemployment insurance program by way of detection, investigation, and prosecution of individuals who commit UI fraud.
If you receive a request for employment documents from the ICE Unit, please respond to the request timely, and with accurate information. Employer cooperation is vitally important to maintaining the integrity of the UI program.
New Year Action Items for Employers
The New Year is a good time to make sure your MyUI Employer+ account is up-to-date!
- Review your online account information in the Account Maintenance section of MyUI Employer+. Account information includes business name, owners/officers, contact information, reporting units and account history. Visit the How to Maintain Your Employer Account page for more information and step-by-step instructions.
- Review third party administrators (TPA) authorizations. Employers relying on TPAs to help manage their account received a reminder to review and update their TPA authorizations in their MyUI Employer+ account. Visit the Manage Third Party Administrator Relationships page for more information and step-by-step instructions to review and update your existing TPA authorizations. Existing TPA authorizations will remain in place for 2025 if you do not make any updates.
- Avoid Inadequate Response Determinations. Determinations on a claimant’s eligibility for UI benefits are issued based on the adequacy of information provided by employers in response to Division requests. Make sure to respond on-time, complete all Division requests, and provide specific details and information that can help the Division make a determination based on all the available facts to avoid inadequate response determinations. Visit the Inadequate Response Determinations page for more information.
New Features in MyUI Employer+
Check out the latest system features and updates available to all MyUI Employer+ users:
Expired Password Reset Functionality
Users now receive two email notifications when their password is expiring or expired, including a link to reset their password. Users are also able to reset their expired password without Division staff intervention by clicking the “Forgot my Password” link on the login screen.
What’s New for TPAs
Review Employer Accounts Screen Updates
TPAs may now use a “Payment Information” checkbox in the search criteria to view accounts with credits rather than just accounts with amounts due.
View Employment and Wage Detail History Screen Updates
Social Security Number (SSN) level details have been updated to reflect only the most recently applied change to an SSN per year/quarter. This has corrected several other downstream issues, including excess and chargeable wage displays. TPAs can view historical updates to an SSN by clicking the hyperlink under “Trans Summary”.
MyUI Employer+ Online Portal
Employers and TPAs are no longer required to file separate premium and wage reports with their premium payments. Instead, premiums are calculated automatically in MyUI Employer+ based on the employer’s submitted wages.
MyUI Employer+ users can:
Pay electronically with EFT payment options
Pay voluntary premium payments, leasing company certification fees, and reimbursable employer securities electronically.
Search and view employer payment history.
Save banking information in the employer account for streamlined future payments.
Employers and TPAs can submit wage detail reports with multiple file upload options. Wage reports automatically trigger updates to qualification information on the employer account (if applicable).
MyUI Employer+ users can:
Submit delimited, ICESA, ESW2, XML, and zero (delimited) wage file formats.
Copy and submit wage detail information from the previous quarter.
Adjust submitted wage reports electronically.
Search and view previous wage reports.
Assign multiple contact to receive automatic correspondence and reminders.
Users can view and maintain the employer’s UI account information inside MyUI Employer+. The Employer Inbox sends automated messages, reminders, and other correspondences based on recent events and triggers in the account. There are multiple search option to find different pieces of information (documents, reports, benefits charges, etc.).
MyUI Employer+ users can:
Manage employer accounts with less reliance on UI staff.
View and initiate information changes on the Employer Home page.
Send and receive electronic correspondences instead of paper forms.
A valid non-electronic communications waiver is required to submit paper forms.
Respond to UI Division requests more timely online.
Search and view employer account information in one system.
MyUI Employer+ offers a new way to request help from UI staff. The built-in “Contact Us” feature allows account mangers to send inquires directly to the appropriate UI Staff.
MyUI Employer+ users can:
Upload documentation to UI staff.
Submit urgent customer service requests.
Employer users can add and manage TPA and payroll service provider relationships inside MyUI Employer+. TPAs must register for a TPA account in MyUI Employer+ and be assigned to an employer account in order to conduct business on behalf of the employer.
More on Employer/TPA relationships:
Form UTIL-18 (Power of Attorney) are no longer accepted to establish employer/TPA relationships.
Employers and TPAs must manage separate account, with separate login credentials, to ensure account ownership integrity.
TPAs and payroll service providers can be assigned any combination of roles to manage an employer account.
TPAs can use the same self-service features employers use to manage client accounts. MyUI Employer+ also offers additional features for TPA account managers to make servicing multiple client accounts more efficient.
TPAs can:
Manage all employer client accounts from one TPA account, and assign multiple TPA account managers.
Submit bulk payments and wage files for multiple clients at once electronically.
View, search, respond to correspondences on behalf of their clients electronically.
Access, mange, view client charges, protests, and more inside individual employer accounts.
Your Feedback Matters!
Your feedback will help us create the best MyUI Employer+ experience possible. The Unemployment Insurance Division is available to assist users with suggestions and issues encountered in the new system. Submit your feedback or request assistance using our request form.
Fraud Reporting for Employers
Claims filed using stolen identities is a nationwide problem. If you receive a fact-finding questionnaire requesting information about an identified employee that still works for you, please visit our fraud page for next steps.