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How to View and Complete Fact Finding Requests

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Employers are required to submit documentation about a job-separation when an employee files a claim to collect unemployment benefits. Any employer listed on the claim is notified via a fact-finding questionnaire. The information gathered in fact-finding questionnaires allows the UI Division to determine if the claimant should be paid unemployment benefits.

Employers will receive and complete fact-finding requests electronically in MyUI Employer+

Note: Employers enrolled in SIDES can only view fact-finding requests in MyUI Employer+. SIDES users will need to complete the request using SIDES.

Completing Fact-Finding Questionnaires

Step 1. Open Your Employer Inbox

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Step 2. Search Inbox

Search for fact-finding questionnaires and other action items using various search criteria in the employer inbox.

  • Enter the search criteria in the fields provided.
  • Click “Search”. 
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Step 3. Complete the Questionnaire

  • View inbox items, including fact-finding questionnaires, that fit the search criteria in the "Search Results" screen. 
  • Click the hyperlink on the related questionnaire to open the item.
  • Follow the system prompts to complete the questionnaire.

Troubleshooting

  • Popup blockers: If you are unable to view the document after clicking the correspondence link, please turn your internet browser pop-up blocker off to view the document.
  • Operating systems: Make sure your operating system is kept up-to-date. If you are using an outdated operating system, you may not be able to view or complete fact-finding documents in MyUI Employer+.

 

Viewing Fact-Finding Questionnaires

Step 1. Open Correspondences

MyUI Employer+ screenshot

Step 2. Search Correspondences

  • Enter search criteria, if applicable, in the fields provided.
  • Click “Search”.

MyUI Employer+ screenshot

Step 3. View Correspondence

  • View correspondences, including fact-finding questionnaires, that fit the search criteria in the "Details" screen.
  • Click the blue hyperlinked document ID to view the fact-finding questionnaire.

MyUI Employer+ screenshot