DLSS Careers

CDLE regularly hires for a wide range of jobs posted on the CDLE careers page. Jobs at the CDLE Division of Labor Standards and Statistics (“DLSS”) include:

• Compliance Investigators, who, with DLSS training and continuing education, investigate complaints of labor violations, write binding decisions ordering wage payments and changes to unlawful practices, and with experience may participate in outreach, rulemaking, and policy initiatives.
• Data analysts and technicians, who obtain, analyze, and produce Colorado’s labor market data on jobs and pay by industry, by occupation, and for the state overall.
• Economists and statistical analysts, who produce and present a variety of analyses and reports on Colorado’s labor market data.
• Labor policy advisors, who analyze labor law and policy issues, take a lead role in DLSS rulemaking efforts, and produce and present reports and published guidance to internal and external audiences.
• Administrative Assistants and Program Assistants, at varied levels of pay and experience.
• Managers and supervisors of all of the above positions.
• Other positions may be open on an ad hoc basis (Salesforce administrator, outreach and communications, hearing officer, etc.).

DLSS jobs currently posted, or with anticipated upcoming postings:

Program Assistant I

Program Assistant I job posting

Date of posting (linked above): 2/11/2026
Applications due: 5:00 p.m. Thursday, 2/19/2026

The salary range for this position is:
$25.67 - $34.20 Hourly
$2,053.85 - $2,736.28 Biweekly
$4,450.00 - $5,928.60 Monthly

The linked posting is where applications should be submitted, and has contact information for questions about the hiring process.

Tips for Applying:

Be sure to:

1. list all experience of any potential or partial relevance, explaining any degree of relevance in your description of the experience;
2. include part-time work, noting the average hours per week; and
3. answer the questions at the end of the application thoughtfully and in detail.

Minimum Qualifications:

Experience Only:
Four (4) years of professional experience in an occupational field related to the work assigned to the position

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to four (4) years

Description of the Job:

This position is familiar with the daily operations of each unit; they will need to use judgment in determining the priority of needs for each area. This position is required to provide operational and technical support, as well as interpretation for one or more of the Labor Standard Investigations Specialized Units. The position provides technical guidance to each program area they are assigned. The position is the point of contact for managers of these specialized units to identify operational needs, organization, and best practice strategies for process improvements or operational changes to increase productivity and ad hoc projects assigned.

The position is also a lead worker for incoming support staff for the Division as we grow over the next year to train them on specific processes for the program area. This position plans program unit workflow, provides training and direction to others as well as identifies tasks to delegate to Services & Support staff.

DUTIES

Program Support

This position assists program managers in delegating duties to manage the unit's operational needs. This position conducts research and compiles information on behalf of the unit. This position assists with reports related to unit services, performance and projects. Develops and maintains process and procedures for the Unit’s operational needs, identifies best practices for program area duties that relate to scanning or data entry; and maintains tracking spreadsheets for various complaints and inquiries while units are being established in LSCS.

Monitor and analyze workflow and productivity at the intake level to develop and document team tasks, work processes and procedure manuals. Create, revise, and implement specific unit procedures related to workflow, coverage, correspondence, and timeliness. Collaborate with unit staff members to identify needs and design processes for providing services and support functions in an efficient manner and streamline coordination among various work groups. Participate in unit and division process improvement projects and activities; identify opportunities that can streamline program area workflow, working with the Subject Matter Expert (SME), Program Manager and/or Policy Advisor to ensure new programs objectives are met, increase efficiency and customer service. Engage support team members in process improvement efforts and in adapting to new processes and procedures to ensure that everyone is informed and has the understanding and tools needed to succeed.

The position is relied on by the Program Manager, SME and/or Policy Advisor to develop best practices for intake when designing complaint forms, implementing new programs into Salesforce and updating content for the program areas external web pages. The position stays current with ever-changing labor laws specific to that program area. The position will be relied upon by management to seek opportunities to incorporate value added services for both external and internal customers.

Initial Claim Intake for the Wage and Hour Claim Program

This position is responsible for initial claim intake of all incoming wage and hour complaints. Each year, on average, the Division receives 3,000 to 4,000 wage complaints. This position performs the initial evaluation of each wage complaint, and decides if any evidence is needed before transferring the complaint to Preliminary Investigation. This position utilizes the Division’s software programs and other sources to research and correct claim party mailing addresses; without the correct information, the investigation cannot commence.

This position adheres to and applies all Division policies, processes and procedures applicable to wage claim investigations. The position prioritizes work to ensure that all tasks are completed in an efficient and timely manner. The position observes and adheres to statutory due dates in order to decide what action should be taken. This position prepares and reviews reports for the initial claim intake to identify solutions, and achieve efficiency within the wage claim process.

This position is responsible for responding to investigation phone calls, providing the correct information based on their knowledge of Colorado wage and hour law. This position is also responsible for funneling any email inquiries in the Labor Standards email inbox to the Compliance Investigators, while deciding which inquiries to answer themselves.

This position is responsible to provide clerical support for email and written inquiry assignments, certain aspects of claim investigations, including but not limited to mailings, process and procedure review, document redactions, labeling and assigning emails within the labor standards inbox, scanning and uploading claim related material to Salesforce or the appropriate network drive, and preparing and responding to certified copy requests.

This position is responsible for communicating with the public on a range of matters, helping resolve issues claimants have with filing their claims, answering questions on policies and procedures, status updates on claims, and any other inquiry from the public they may receive. The position will need to determine when to escalate inquiries, determine if claims have been assigned and transfer claimants to the proper Compliance Investigator, route inquiries to the correct department, and assist other support staff with communication when needed. Monitoring, evaluating, responding to, or referring phone calls, sorting and routing mail, e-mail, electronic fax and in-person inquiries including determining the applicability of laws under the division’s jurisdiction and ability to assist the customer by assisting with completion of forms, record requests and searching the database of complaints and referring to the appropriate compliance investigator as directed by the supervisor.

Determines the nature of a customer’s concern, responds to questions that fall under the division’s authority and refers them to the appropriate agency or resource such as the United States Department of Labor, Civil Rights, or a private attorney. This position also provides information regarding other CDLE programs and offices of the Department and assists with navigation to CDLE’s website and to those specific programs or offices.

Data Research

The position will be responsible for data research projects related to specific program areas. Many of these projects will require independent research, data gathering and analysis. These reports will be used by management to report on Wildly Important Goals, ad hoc requests from the Governor's office, legislators and other requests for programmatic impacts.

The position will be responsible for gathering data onto a spreadsheet, possibly researching addresses and registered agents of each employer. The position will need to document specific data for record purposes; coordinate with policy advisors and compliance investigators on reports.

Other Duties as Assigned

This position is part of a team responsible for various projects and initiatives within the Division. This position will serve as an adaptable resource for Division projects as assigned and may provide expertise in project strategy, etc.

To express interest in being notified of future job openings:

If you might be interested in working at DLSS, but there is no current or expected or upcoming posting: We do not take formal applications outside of official job postings, but we can put you on a list to be notified of future DLSS developments, including to be notified of postings of future openings that might be of interest to you. Please fill out this form to express interest, indicating what job, or types of jobs, would be of interest. You do not need to attach a resume or professional profile to the form, but you can if you wish.

About Us:

Through the Office of Labor Standards (LS), DLSS interprets, investigates, issues guidance and rules on, and enforces labor law on various aspects of: wages (minimum, overtime, deductions, etc.); health-related leave and whistleblowing; employee privacy rights (limits on inquiries into credit history, criminal record, or social media); union-management relations (elections and certain grievances); transparency in posting job and promotion opportunities; public contracting; and youth employment.

Through the Office of Labor Market Information (LMI), DLSS collects, calculates, and analyzes information on the state of, and trends in, labor markets throughout Colorado. Through the “LMI Gateway” site, LMI presents its data in various ways: industry employment and wages; current and projected industry and occupation levels; occupational wages; and labor force employment and wages. LMI also provides more customized information and analyses that help workforce centers, unemployment insurance, and policy-makers serve all Coloradans.