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SIDES E-Response Employer Guide

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The Colorado Unemployment Insurance (UI) Division participates in the State Information Data Exchange System (SIDES). SIDES exchanges provide speed, accuracy and security to the processing of unemployment claims. Employers and Third Party Administrators (TPAs) can enroll in the SIDES E-Response exchanges inside MyUI Employer+.

SIDES E-Response Employer Enrollment

Step 1. Enroll in SIDES E-Response

  • Login to MyUI Employer+.
  • Click the “SIDES E-Response” tab in the left navigation menu.

 

If an employer account is already registered for SIDES E-Response (ESIDES), or associated with a SIDES TPA, “Yes” is displayed in the “SIDES/ESIDES Enrolled” column on the SIDES E-Response Maintenance screen.  

  • To enroll in ESIDES, select the radial button next to the SIDES/ESIDES Enrolled column (1).
  • Click “Enroll on ESIDES” (2).

 

 

Step 2. Register for SIDES E-Response Exchanges

  • Review the information on the Instructions page.
  • Click “Next”.

 

Employers may choose to participate in the Separation Information (SI) exchange, the Monetary and Potential Charges (MPC) exchange, or both.

Note: Employers are automatically enrolled in other SIDES exchanges depending on which exchange they choose to participate in. Employers choosing to participate in the SIDES SI exchange will be automatically enrolled in the Earnings Verification (EV), Determinations and Decisions (DD), and the Additional Fact Finding (ADF) exchanges. Employers choosing to participate in the SIDES MPC exchange will be automatically enrolled in the SIDES EV exchange. Employers choosing to participate in both the SI and MPC exchanges will be automatically enrolled in all SIDES Exchanges.

  • Select the checkbox next to the Exchange(s) you wish to participate in.

Users will need to enter a point-of-contact for each exchange they are participating in.

  • Enter a PIN, Email, Contact (name), and Phone number in the fields provided
    • Click the “Generate Pin” button to auto-generate a PIN for each selected exchange. A custom PIN may also be entered.

Note: Information requests and correspondences from the selected exchanges will be sent to the email address entered.

  • Click “Submit” to continue.

 

Note: The PINs entered are the PINs that must be used to access the online SIDES exchanges and respond to information requests. Employers will not be able to access the online SIDES exchanges or respond to information requests without the correct PINs.

  • Review the completed entries for each SIDES E-Response exchange.
  • Click “Next”.

 

Step 3. Confirm SIDES E-Response Registration

  • Review the information in the Acknowledgement screen.
  • Select the checkbox to acknowledge and agree to the terms to receive and respond to SIDES information requests (1). 
  • Click “Submit”(2).   

Note: Click the “E-Response” hyperlink to visit the SIDES website, where Employers will complete SIDES requests for information. Employers can only access a SIDES exchange if they received a SIDES email request, or have an active SIDES request.  

 

Step 4. Verify Your Email

Once a SIDES E-Response registration is submitted, the user will be sent a verification link to the mail address entered during the registration process. Note: Please check the spam folder if you do not see the email in your email inbox. 

  • Click the verification link to verify the email address.

 

The verification link will open MyUI Employer+ in a new internet browser tab with a message confirming the email address.

 

Step 5. Complete SIDES Registration 

  • Review the information on the Confirmation page.
  • Click “Continue” to complete the SIDES registration process.

 

An email confirming the SIDES E-Response registration will be sent the next day to the email address provided.

 

Maintaining an Employer SIDES E-Response Account

  • From the Employer Home page, click the “SIDES E-Response” tab in the left navigation menu.
  • Select the radial button next to the related SIDES account.
  • Click “Maintain ESIDES Account” to continue.

 

Employers can reference or update their SIDES E-Response account information, including PINs and contact information.

Important: When an employer receives a SIDES email notification request, the existing PIN at the time of the request is the PIN that must be used to access the SIDES website and submit a response. If a PIN is changed the same day a SIDES email notification request is sent, or anytime after the request was sent, the PIN in place at the time the SIDES email notification was sent is the PIN an employer will need to access and respond to the request.

  • Click “Submit” to save updates in the SIDES E-Response Maintenance screen.

 

ESIDES PIN Confirmation Correspondences

Once an employer is enrolled in SIDES E-Response, or an ESIDES PIN has been updated, a correspondence titled “ESIDES PIN Confirmation” is sent to the employer’s MyUI Employer+ account. The correspondence contains all pertinent information necessary to access the employer’s SIDES E-Response account.  

  • From the Employer Home page, click the “View Correspondences” tab in the left navigation menu. 
  • Enter the date range for the correspondence in the fields provided on the Correspondence Search screen.
  • Click “Search”.

 

The “ESIDES PIN Confirmation” correspondence will be listed in the “Description” column on the Details screen.

  • Click the Document ID hyperlink to view the correspondence.

 

The ESIDES PIN Confirmation correspondence details will open in a new window.

 

SIDES Separation Information (SI) Email Notifications

When a former employee files a UI claim, the former employer will receive a SIDES SI notification via email requesting they login to their SIDES account and complete a response.

 

SIDES E-Response System Website

When an employer receives a SIDES notification email, the employer will need to login to the SIDES E-Response system website to provide the requested information. Employers may also appeal decisions on determinations on the SIDES website.  

To login to the SIDES E-Response website employers will need to:

  • Select Colorado as the State.
  • Enter the SIDES exchange they are responding to.
  • Enter the employer FEIN.
    • Note: If the employer is a reporting unit with multiple other units all using the same FEIN, there will not be two zeros before the last digit,  but whichever unit number is assigned to the employer. Example: 123456017
  • Enter the Employer Account Number (EAN) or State Employer Identification Number (SEIN).
    • Note: The EAN/SEIN that is entered to access SIDES is not the same number listed on the SIDES E-Response Maintenance page. The number entered in SIDES will be a 9 digit number with no punctuation. Additionally, the zeros at the end will be entered before the last digit. EAN/SEIN Example: 123456007.
  • Enter the ESIDES PIN.

Disenrolling in SIDES E-Response Exchanges

Employers may choose to disenroll from the SI exchange, the MPC exchange, or all SIDES E-Response exchanges.

  • From the Employer Home page, click the SIDES E-Response” tab in the left navigation menu.
    • Note: Disenrolling from the SI or MPC exchanges will result in the automatic disenrollment of the other exchanges.
    • Employers disenrolling from only the SI exchange will also be disenrolled from the EV, DD, and ADF exchanges.
    • Employers disenrolling from only the MPC exchange will also be disenrolled from the EV exchange. 
  • Select the radio button next to the related SIDES account.
  • Click “Maintain E-SIDES Account”.

 

  • Click the checkbox to unselect the exchange(s) to disenroll from.
    • To disenroll from all exchanges, unselect the checkboxes next to both the SI and MPC exchanges.
  • Click “Submit”.

 

  • Review the confirmation message.
  • Click “Confirm” to disenroll from the selected exchange(s).

 

SIDES Glossary

SIDES - State Information Data Exchange System

SIDES E-Response - SIDES E-Response is for employers with a limited number of unemployment insurance claims 

ESIDES - SIDES E-Response acronym 

SI - Separation Information SIDES

MPC - Monetary and Potential Charges SIDES

EV - Earnings Verification SIDES

D&D - Decisions and Determinations SIDES

ADF - Additional Fact Finding SIDES