ALERT | 7.22.2021 | 4:00 p.m.
Both employers and claimants will begin to receive email and/or mail notices with pandemic-related claim decisions (“Notice of Determination”). Learn more about these decisions>

ALERT | 5.20.2021 | 4:00 p.m.
Be on the lookout for phishing scams. Some claimants have received text messages purporting to be from CDLE, directing users to log in to to correct “discrepancies” in their unemployment profile. This is a scam. The link takes you to a website which looks identical to the MyUI+ login page but is an attempt to steal your information. CDLE will never text you with a link to log in to your account. To protect yourself, only log into your account through CDLE’s official website at For more information on known scams, visit the UI Dashboard.

ALERT | 3.17.2021 | 10:42 a.m.
Regular state unemployment claimants reaching their Benefit Year End (BYE) date will need to film a new claim if they remain unemployed and need to continue receiving benefits. To check your BYE date or file a new claim, log into your MyUI+ account.

ALERT | 2.2.2021 | 12:30 p.m.
If you attempt to file a new claim but find there is already an account in your name (and you haven’t filed a claim within the past five years), please report this potential fraud. More info >

We have now launched our new unemployment benefits system, called MyUI+. This modernized system provides new functionality for claimants, including the ability to access full claim information on mobile devices.

If you need help setting up your account in the new MyUI+ system, requesting weekly benefits, or for help with a program integrity issue on your claim, please call us.

Conversion Call Center
303-536-5615 Monday – Friday 8 a.m. to 4 p.m. 
If you experienced an issue while calling our Conversion Call Center at 303-536-5615.
Let us know.
Report Call Center Issues

How do I request payment?

To request payment, log in to your MyUI+ account. Then you have two ways to request payment.

  1. From the navigation links on the left side of the page, click on Request Benefit Payment and then click on Start Weekly Certification.
  2. From your Home Page dashboard, scroll to Pending Weekly Certifications and then click on Start Weekly Certification. How to Request Payment in MyUI+ Graphic
How often do I request payment?

Everyone, regardless of the type of benefit, requests payment weekly in MyUI+. 

When do I request payment

You may request payment as early as the Sunday following the week that ended, and you have 14 days to request that week. 

If you do not request payment within those 14 days, your claim will close and you will have to reopen it.

Why am I not receiving the email to reset my password

Some email providers, including but not limited to Yahoo and AOL, are experiencing significant delays in delivering emails from the MyUI+ system for password resets. Unfortunately, this is an email provider issue. If you have not received an expected email message, please check your spam folder over the next few hours. 

We ask that you not submit multiple requests to reset your password and wait for your email notification, unless the email was not delivered before the code expired. If you received the email after the code expired, please request a new code. Because of the delays, we increased the amount of time the code is valid.

What do I need?

You'll need an email address to log into MyUI+. You can create an account for free. Here are a couple we suggest using.

Create a Gmail Account     Create an Outlook Account

Video Tutorials | Tutoriales en vídeo

Para ver videos con subtítulos en español, favor de seguir estos pasos:

  1. Presionar el botón de “Subtitles/Captions”
    (hasta que aparezca una linea roja debajo del icono)
  2. Presionar el botón de “Settings” (configuración)
  3. Presionar el botón “Subtitles/CC”
  4. Presionar el botón el botón “Auto-translate
  5. Seleccionar el idioma deseado (Spanish/Español)
Instrucciones de como ver videos con subtítulos en español

How to Login for Existing Claimants

Cómo iniciar sesión en MyUI + para reclamantes existentes


How to Login for Regular Claimants

Cómo iniciar sesión en MyUI + para reclamante regular

How to Login for PUA Claimants

Cómo iniciar sesión en MyUI + para reclamantes de PUA

How to Reset Your Password for MyUI+

Cómo restablecer su contraseña para MyUI+