Like other states, Colorado continues to see an increase in identity theft and fraudulent unemployment claims. To ensure benefits are being paid to legitimate claimants and not fraudsters, CDLE employs a sophisticated system which analyzes claims for the presence of various markers that could indicate potentially fraudulent activity.
If you have a program integrity hold on your claim, please contact us at 303-536-5615, Monday–Friday 8 a.m. to 4 p.m. or fill out the form to the right.
How do I find out if I have a program integrity hold on my claim?
Once logged in, access the navigation menu on the left (or if you're on mobile, using the "hamburger" icon at the top left). Select View and Maintain Account Information in the navigation menu and then select Issues and Determinations.
If there is an issue labeled Program Integrity*, please contact us at 303-536-5615, Monday–Friday 8 a.m. to 4 p.m. to request a ticket be submitted for a program integrity issue. After calling, you should receive an email within a few days with further instructions.
* You do not need to contact us if the "Level" column for your program integrity hold reads "Nullified."