Colorado continues to see an increase in identity theft and fraudulent unemployment claims. To ensure benefits are being paid to legitimate claimants and not fraudsters, CDLE employs a sophisticated system which analyzes claims for the presence of various markers that could indicate potentially fraudulent activity.
If you have a program integrity hold on your claim, please contact us at 303-318-9000 or toll-free at 1-800-388-5515, Monday–Friday 8 a.m. to 4 p.m.
FAQs
- Q: How do I find out if I have a program integrity hold on my claim?
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A: To see holds on your claim, log into your MyUI+ account. If you need help logging into MyUI+, there are how-to videos on our website. Once logged in, select “View and Maintain Account Information” in the navigation menu and then select “Issues and Determinations.” If there is an issue labeled “Program Integrity,” please contact us at 303-536-5615, Monday–Friday 8 a.m. to 4 p.m. to request a ticket be submitted for a program integrity issue. After calling, you should receive an email within a few days with further instructions.
- Q: What should I do if I have a program integrity hold on my claim?
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A: If you have a PI hold, we may have sent you some documentation that we need you to fill out. Please respond to that information as quickly as possible and know that we are working to resolve the issue.
Where to see if you have a PI hold, View and Maintain Account Information, and Issues and Determinations
