About the UI Program
Unemployment Insurance (UI) is a program designed to provide temporary income to workers who lost their job through no fault of their own and who meet the eligibility requirements set forth by the law. These benefit payments help job seekers focus on the path to reemployment and lessen the negative impact of unemployment on the economy. Benefits are not available to all workers. For example, workers who were fired from their job for misconduct cannot receive UI benefits.
Funding for the UI Program
The Colorado UI program is funded through premiums paid by employers. No money is deducted from your paycheck to pay for UI benefits.
We are Here to Help You
The Colorado Department of Labor and Employment is here to assist you through your time of unemployment. To make sure you are paid benefits in a timely manner, please help us by:
- Providing accurate information
- Responding to requests for information quickly and accurately
- Completing all requirements to maintain UI eligibility, as outlined in this guide
- Keeping your contact information up-to-date
Change of Address or Phone Number
If you move or change your phone number, let us know as soon as possible. Failure to notify our agency of your current contact information may result in a delay in payment of benefits. The easiest way to update your address or phone number is on MyUI+.
For the Fastest Service, Go Online
Go to MyUI+ and set up an online account. In MyUI+, you can open a claim, check the status of your claim, request information, and more through our safe and secure portal. You can also access MyUI+ anytime on your mobile device.
If you need help setting up your account in the new MyUI+ system, requesting weekly benefits, or for help with a program integrity issue on your claim, please call us.
NOTE: You may cancel your claim within 12 calendar days of filing it. You must call and notify us of your wish to cancel. If you do not cancel within 12 calendar days of filing, your claim will remain on file for the duration of the claim year whether or not you keep it active.