MyUI Employer+
Important Information & Updates
Update on coming Electronic Communications Requirement
ACTION REQUIRED
Beginning April 1, 2025, all employer fact-finding requests will be delivered by electronic means only. The UI Division will no longer send UI fact-finding requests to employers in the mail once the new requirement is implemented. Colorado employers will be required to respond to Division fact-finding requests online in the MyUI Employer+ system, or through SIDES exchanges (if applicable).
Update your correspondence preferences now to receive and respond to Division requests electronically. Please visit the Electronic Communications Requirements page for more information on the new requirement.
Investigations & Criminal Enforcement Unit Requests
Employers may receive a request for employment documents in writing from the Division’s Investigations & Criminal Enforcement Unit (ICE). These requests are time sensitive and employer participation is required (CESA 8-72-107).
The ICE Unit is a specialized unit that exists to combat fraud, waste, and abuse of the unemployment insurance program by way of detection, investigation, and prosecution of individuals who commit UI fraud.
If you receive a request for employment documents from the ICE Unit, please respond to the request timely, and with accurate information. Employer cooperation is vitally important to maintaining the integrity of the UI program.
New employer resources available! The UI Division is happy to introduce a one-stop resource page with everything employers need to keep their UI account in shape. The new Employer Resources page hosts a library of How-to pages, user guides, and more. Bookmark the page today for quick and easy access!
MyUI Employer+ Resources
Fraud Reporting for Employers
Claims filed using stolen Identities is a nationwide problem. Timely responses from employers to all Division requests are the best defense against fraudulent claims. If you receive a fact-finding request about an employee who still works for you, hasn’t worked for you 20 months or more, or has never worked for you, please:
- Respond to the fact-finding request right away and indicate the claim is fraudulent.
- Submit a fraud report.
If you receive a fact-finding request under another employer's name, please contact UI Employer Services to report the issue.
Contact UI Employer Services
Submit a “Contact Us” request in MyUI Employer+ to connect with related staff about specific issues with your UI Employer account.
Contact UI Employer Services at (303) 318-9100 or (800) 480-8299 (toll-free) for more general assistance from our virtual agent and live representatives.
Your Feedback Matters!
Your feedback will help us create the best MyUI Employer+ experience possible. The Unemployment Insurance Division is available to assist users with suggestions and issues encountered in the new system.
Submit your feedback or request assistance using our request form.