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Utilization Standards & Medical Billing Disputes

Medical Dispute Resolution

The Division’s Medical Dispute Resolution (MDR) Unit is a resource available to providers and payers to resolve disputes related to the utilization standards outlined by Rules 11, 16, 17, and 18. To get started, please complete the online MDR Intake Form (WC 181) or contact us for assistance. 

If you do not have a Google account, please complete the MDR Intake Form PDF and email your attachments to cdle_medicalpolicy@state.co.us or fax them to 303-318-8758.

Changes to Rules 16 and 18 in 2025

Contact Us

Medical Dispute Resolution Unit
633 17th Street, Suite 300
Denver, CO 80202
cdle_medicalpolicy@state.co.us

Colleena Blakeman
Medical Dispute Resolution Specialist
colleena.blakeman@state.co.us

Amy Clemmons
Medical Dispute Resolution Specialist
amy.clemmons@state.co.us