Utilization Standards & Medical Billing Disputes


The Division’s Medical Dispute Resolution Unit is a resource available to providers and payers to resolve disputes related to the utilization standards outlined by Rules 11, 16, 17, and 18. To get started, please complete an Intake Form (WC 181) or contact us for assistance. 

 Training Opportunities

We are offering training sessions to highlight rule updates. Each session will cover the same material, so you only need to attend once.

Providers - Tuesdays at 4:00 p.m. Payers - Wednesdays at 4:00 p.m.
November 8 November 9
November 15 November 16
November 29 November 30
December 6 December 7
December 13 December 14
January 3 January 4

  Register Here!


*If you do not have a Google account, please complete this version of the Dispute Intake Form and email your attachments to cdle_medicalpolicy@state.co.us or fax them to 303-318-8758.


Contact Us


Medical Dispute Resolution Unit
633 17th Street, Suite 300
Denver, CO 80202

Colleena Blakeman
Medical Dispute Resolution Specialist

Amy Clemmons
Medical Dispute Resolution Specialist