New: The Delivery Network Company Deactivation Policy Submission Form is now available. DNCs may begin submitting their deactivation policies to the Division.
Reporting & Transparency Requirements
In 2024, House Bill 24-1129 was passed, adding Colorado Revised Statute § 8-4-126 to the law. This statute establishes certain driver protections and transparency standards for Delivery Network Companies (DNCs) operating in Colorado. Under this statute, DNCs must provide various disclosures to the Division of Labor Standards, drivers, and consumers.
Colorado Revised Statute § 8-4-126 defines a “Delivery Network Company” or “DNC” as “any person that sells the delivery of goods or services, including delivery provided as part of the sale of goods, in the state of Colorado and that engages or dispatches delivery drivers through a digital platform".
Current and Upcoming Requirements under the Delivery Network Company Transparency Act ("DNC Act")
A timeline of important dates for DNCs to be aware of:
| Date | Who? | Task Description | How to |
|---|---|---|---|
| On or before 5:00 PM MST December 2, 2024 | DNCs that want their Deactivation Policy to be effective January 1, 2025.* | DNCs must submit deactivation policies to the Division if the DNC would like to begin enforcing the policy on January 1, 2025. | DNC Deactivation Policy Submission Form |
| Before January 1, 2025 | All DNCs | Submit Deactivation Policies to the Division | DNC Deactivation Policy Submission Form |
| January 1, 2025 | Drivers/ Consumers | Drivers and consumers may submit a DNC complaint to the Division | DNC Complaint Form [coming soon] |
*Note: A DNC’s deactivation policy is not enforceable until it has been published on the Division’s website for 30 days.
For more information, refer to INFO #23A Delivery Transportation Companies (DNCs): Driver Rights and Labor Transparency on our Guidance page.
Deactivation Policy
DNCs providing services in Colorado are required to develop and maintain an “account deactivation policy” applicable to their drivers. This policy must be in writing and define what constitutes a violation that may result in an account deactivation. The policy must be available and provided to drivers in English, Spanish, Arabic, Amharic, Swahili/Kiswahili, Nepali/Nepalese.
*Note: All deactivation policies are enforceable starting 30 days from the date published.
Contact Us
Colorado Division of Labor Standards and Statistics | 303-318-3441 | Contact Us